Terms of sale

These Terms & Conditions of Sale govern all purchases made through Velune Beauty. By placing an order on our website, you acknowledge that you have read and agree to these Terms.

1. Seller Information

Products available on this website are sold by:

Houdey BOINALI
Micro-Entrepreneur (Sole Proprietorship)

Trading Name: Velune Beauty

SIRET: 987 976 651 00016

RCS: Saint-Étienne

Business Address:

82 Rue des Docteurs Charcot

42100 Saint-Étienne

France

Contact Email:

breaknewlimits@gmail.com

2. Products

Velune Beauty offers a curated selection of skincare and beauty products through its online store.

We strive to ensure that all product descriptions, images, and specifications are accurate. However, slight variations in color, packaging, or appearance may occur due to manufacturing updates, photography, or display settings.

Product availability is subject to stock availability.

3. Pricing

All prices displayed on our website are shown in the applicable currency.

Velune Beauty reserves the right to update prices at any time without prior notice.

The price charged is the one displayed at the time your order is placed.

Any applicable shipping costs or taxes will be clearly displayed during checkout before payment.

4. Orders

An order is considered accepted once:

Payment has been successfully completed.
A confirmation email has been sent to the customer.

Velune Beauty reserves the right to refuse or cancel any order in the event of:

Suspected fraud
Payment issues
Product unavailability
Technical errors
Incorrect customer information

If an order is canceled after payment, a full refund will be issued.

5. Payments

All payments are processed securely through trusted third-party payment providers integrated with Shopify.

Velune Beauty does not store or have direct access to your complete payment card information.

Available payment methods are displayed during checkout.

6. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates only and may vary depending on:

Destination
Shipping carrier
Customs clearance
Local logistics conditions

While we always do our best to deliver orders promptly, delivery dates cannot be guaranteed.

7. Returns & Refunds

Returns, refunds, and cancellation requests are handled in accordance with our Return & Refund Policy.

By placing an order, customers acknowledge that they have read and accepted this policy.

8. Transfer of Risk

Responsibility for the products transfers to the customer upon delivery to the shipping address provided during checkout.

Customers are encouraged to inspect their package upon arrival and report any issues promptly.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Velune Beauty shall not be liable for indirect, incidental, or consequential damages resulting from the purchase or use of products sold through this website.

Where liability applies, it shall be limited to the total amount paid for the relevant order.

10. Force Majeure

Velune Beauty shall not be held responsible for delays or failure to perform its obligations due to circumstances beyond reasonable control, including but not limited to:

Natural disasters
Severe weather
Pandemics
War
Strikes
Transportation disruptions
Government restrictions

11. Intellectual Property

All content available on this website, including but not limited to text, images, graphics, logos, product descriptions, and website design, is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Velune Beauty.